Terms of service
TERMS OF SERVICE
Last updated: 15 July 2026
GENERAL INFORMATION
This website is operated by ZIONE. Throughout the website, the terms “we”, “us” and “our” refer to ZIONE.
ZIONE provides this website, including all information, tools, products and services available through the website, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced in this document or made available through links on our website.
These Terms apply to all users of the website, including browsers, customers, suppliers, merchants and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with all the provisions contained in these Terms, you must not access the website or use our Services.
Any new features, products, applications or tools added to the store will also be subject to these Terms.
You may review the latest version of these Terms at any time on this page. We reserve the right to update, modify or replace any part of these Terms by publishing changes on our website.
It is your responsibility to review this page periodically. Your continued use of the website after changes are published constitutes your acceptance of those changes.
Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services. Shopify allows merchants to publish policies covering terms of service, shipping, returns, privacy and legal notices.
SECTION 1 — ONLINE STORE CONDITIONS
By using this website, you represent that you are at least the age of majority in your state, territory or country of residence.
Where you permit a minor under your supervision to use the website, you accept responsibility for that use.
You must not use our website, products or Services for any illegal, fraudulent or unauthorised purpose.
When using the Service, you must comply with all applicable laws, including laws relating to intellectual property, privacy, consumer protection and copyright.
You must not upload, transmit or distribute viruses, worms, malware or any other code designed to damage or interfere with the website, Service, networks or devices.
A material breach of these Terms may result in the immediate suspension or termination of your access to the Service.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse or cancel service where reasonably necessary, including in cases of suspected fraud, abuse, illegal activity, security concerns, unauthorised resale or a breach of these Terms.
Information you submit through the website, excluding complete payment card information, may be transferred through different networks and technically modified to meet the requirements of connecting networks or devices.
Payment information is processed through authorised third-party payment providers and is protected during transmission in accordance with their security procedures.
You agree not to reproduce, duplicate, copy, sell, resell or commercially exploit any portion of the Service, use of the Service, access to the Service or content made available through the website without our express written permission.
The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.
Nothing in these Terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot legally be excluded under the Australian Consumer Law.
SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that the information available on our website is accurate, complete and current.
However, information may occasionally contain errors, omissions or outdated details. General website content should not be relied upon as professional, financial, legal or other specialist advice.
Historical information may be provided for reference purposes and may no longer be current.
We reserve the right to modify the contents of the website at any time, subject to applicable law. We are not required to update every item of information immediately unless legally required to do so.
You are responsible for reviewing product descriptions, measurements, size guides, prices and other relevant information before completing a purchase.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
The price applicable to your purchase will generally be the price displayed and accepted at checkout, unless there is an obvious pricing or technical error.
We reserve the right to modify, suspend or discontinue the Service, or any part of it, at any time.
Any modification or discontinuation will not affect rights or obligations relating to orders already accepted, except where reasonably necessary or permitted by law.
To the maximum extent permitted by law, we are not liable solely because a product, feature or part of the Service is changed, suspended or discontinued.
Unless otherwise stated, prices are displayed in Australian dollars.
Applicable shipping charges, taxes and other fees will be shown at checkout before the order is submitted.
SECTION 5 — PRODUCTS OR SERVICES
Certain products may be available exclusively through our online store.
Products may be available in limited quantities and may be returned only in accordance with our Return and Refund Policy and applicable consumer law.
We make reasonable efforts to display product colours and images accurately. However, we cannot guarantee that the colour displayed on your device will precisely match the physical product.
Colours may vary because of lighting, screen settings, photography, manufacturing processes or individual product batches.
We reserve the right to limit sales of our products to particular persons, geographic regions or jurisdictions where reasonably necessary.
We may limit product quantities, discontinue products or update product descriptions and prices at any time.
All offers are void where prohibited by law.
We do not guarantee that every product will meet subjective personal preferences. However, this does not limit your rights where a product is faulty, unsafe, materially different from its description or does not satisfy a consumer guarantee.
Products sold to Australian consumers come with guarantees that cannot be excluded under Australian Consumer Law. These may include guarantees relating to acceptable quality, fitness for purpose, matching descriptions and delivery within an agreed or reasonable period.
SECTION 6 — BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel an order where reasonably necessary.
We may limit or cancel quantities purchased per customer, household, account, payment method, billing address or delivery address.
These restrictions may apply where orders appear to have been placed by unauthorised resellers or distributors, or where we reasonably suspect fraud, misuse or payment irregularities.
If we change or cancel an order, we may attempt to notify you using the email address, telephone number or billing details provided at checkout.
You agree to provide current, complete and accurate purchase, billing and account information.
You are responsible for confirming that your:
- Name is correct.
- Email address is active.
- Telephone number is accurate.
- Delivery address is complete.
- Product, colour and size selections are correct.
You agree to update your account and other information as necessary so we can process your transactions and contact you when required.
For additional information, please review our Return and Refund Policy.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor, control or operate.
You acknowledge that access to these tools may be provided on an “as available” basis and may be subject to separate terms and privacy policies established by the third-party provider.
Your use of optional third-party tools is at your own discretion.
You should review and understand the relevant third-party conditions before using those tools.
To the extent permitted by law, ZIONE is not responsible for losses caused solely by a third-party tool outside our reasonable control.
We may introduce new services, resources or website features in the future. These will also be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
Certain content, products or services available through our website may include materials or services provided by third parties.
Third-party links may direct you to websites that are not affiliated with ZIONE.
We do not control and are not responsible for the content, accuracy, security, availability or privacy practices of third-party websites.
We are not responsible for damage or loss arising from purchases, transactions or activities conducted directly with an independent third party, except where ZIONE remains legally responsible.
Before completing a transaction through another website, you should carefully review that provider’s terms, policies and practices.
Questions relating exclusively to a third-party product or service should be directed to the relevant provider.
SECTION 9 — USER COMMENTS, REVIEWS AND OTHER SUBMISSIONS
You may submit reviews, photographs, comments, ideas, suggestions, proposals or other content to ZIONE.
By submitting content, you grant ZIONE a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, translate, publish, distribute and display that content for legitimate operational, advertising and promotional purposes.
You retain ownership of any intellectual property rights you hold in your original content.
Unless otherwise agreed, we are not required to:
- Keep unsolicited submissions confidential.
- Pay compensation for submitted material.
- Publish or respond to every submission.
We may monitor, edit or remove content that we reasonably consider unlawful, offensive, threatening, defamatory, obscene, fraudulent, misleading or in violation of intellectual property rights or these Terms.
You agree that your submissions will not:
- Violate another person’s copyright, trademark, privacy or other legal rights.
- Contain defamatory, abusive, obscene or unlawful material.
- Contain malware, viruses or harmful software.
- Use a false email address or identity.
- Misrepresent the source or authenticity of the content.
- Contain fake or misleading reviews.
You are responsible for the content and accuracy of your submissions.
SECTION 10 — PERSONAL INFORMATION
The submission and processing of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy for information about how ZIONE and its service providers collect, use, store and disclose personal information.
SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
Information on the website may occasionally contain typographical errors, inaccuracies or omissions relating to:
- Product descriptions.
- Product measurements.
- Size information.
- Prices.
- Promotions.
- Offers.
- Shipping charges.
- Delivery estimates.
- Product availability.
- Images and colours.
We reserve the right to correct errors, update information or cancel affected orders where reasonably necessary and permitted by law.
This may occur after an order has been submitted.
Where an error materially affects your order, we will make reasonable efforts to contact you and provide an appropriate solution, which may include confirmation of the corrected information, cancellation or a refund.
We are not obligated to update every item of information except where required by law.
Nothing in this section allows ZIONE to avoid its obligations under Australian Consumer Law.
SECTION 12 — PROHIBITED USES
You must not use the website or its content:
a. For any unlawful or fraudulent purpose.
b. To encourage another person to participate in unlawful activity.
c. To violate any applicable local, state, Commonwealth or international law.
d. To infringe our intellectual property or the rights of another party.
e. To harass, abuse, threaten, defame, intimidate or unlawfully discriminate against another person.
f. To submit false, deceptive or misleading information.
g. To upload or distribute malicious software, viruses or harmful code.
h. To collect or track personal information about others without lawful authority.
i. To spam, phish, scrape, crawl or improperly extract website information.
j. For an obscene, abusive or seriously offensive purpose.
k. To interfere with or bypass security features.
l. To gain unauthorised access to accounts, networks or systems.
m. To impersonate another person or business.
We reserve the right to suspend or terminate access to the Service where we reasonably believe a prohibited use has occurred.
SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that access to the website will always be uninterrupted, timely, secure or free from technical errors.
The website may occasionally be unavailable because of maintenance, platform interruptions, internet outages or circumstances outside our reasonable control.
To the maximum extent permitted by law, the website and its digital features are provided on an “as available” basis.
However, nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right or legal remedy that cannot be excluded under applicable law.
We do not exclude liability for:
- Fraud or fraudulent misrepresentation.
- Breach of an applicable consumer guarantee.
- Personal injury or death where liability cannot legally be excluded.
- Any other liability that cannot legally be limited or excluded.
To the maximum extent permitted by law, ZIONE is not liable for indirect or consequential loss that was not reasonably foreseeable and was not caused by our breach, negligence or unlawful conduct.
A business cannot rely on general exclusions in its terms to remove an Australian consumer’s statutory right to a repair, replacement or refund for a product that fails the applicable consumer guarantees.
SECTION 14 — INDEMNIFICATION
To the extent permitted by law, you agree to indemnify ZIONE and its service providers against reasonable losses, claims, liabilities and expenses arising directly from:
- Your material breach of these Terms.
- Your unlawful or fraudulent use of the website.
- Your infringement of another person’s rights.
- Malicious content submitted or transmitted by you.
This indemnity does not apply to loss caused by ZIONE’s own negligence, unlawful conduct or breach of statutory consumer guarantees.
SECTION 15 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, it will be interpreted or limited to the minimum extent necessary to make it enforceable.
Where it cannot be validly interpreted or limited, the affected provision will be separated from these Terms.
The remaining provisions will remain valid and enforceable.
SECTION 16 — TERMINATION
These Terms remain effective until terminated by either you or ZIONE.
You may terminate your use of the Service at any time by discontinuing your use of the website.
We may suspend or terminate your access where we reasonably believe that you have:
- Materially breached these Terms.
- Engaged in fraudulent or illegal activity.
- Threatened the security of the website.
- Misused the Service.
- Infringed the legal rights of ZIONE or another person.
Termination will not affect rights, obligations, payments or liabilities that arose before termination.
You remain responsible for amounts validly owed before termination.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with our:
- Privacy Policy.
- Shipping Policy.
- Return and Refund Policy.
- Contact Information.
- Other policies published on the website,
constitute the entire agreement between you and ZIONE concerning your use of the website and purchase of products.
They replace prior communications or agreements concerning the same subject matter.
Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.
Nothing in this section removes any consumer right that cannot lawfully be excluded.
SECTION 18 — GOVERNING LAW
These Terms and any separate agreement through which we provide Services are governed by the laws of Victoria, Australia, together with applicable Commonwealth laws.
You and ZIONE submit to the jurisdiction of the courts and tribunals authorised to hear disputes under applicable law.
Nothing in this section prevents a consumer from exercising rights available under mandatory consumer-protection legislation.
SECTION 19 — CHANGES TO THE TERMS OF SERVICE
You may review the most recent version of these Terms at any time on this page.
We reserve the right to update, change or replace any part of these Terms by publishing the revised version on our website.
The “Last updated” date will be amended when material revisions are made.
It is your responsibility to review the website periodically.
Your continued use of the website after changes have been published constitutes acceptance of the updated Terms.
Changes will not retrospectively remove rights relating to an order already accepted, except where required by law or agreed with the customer.
SECTION 20 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
ZIONE
Victoria, Australia
Email: worldwidesjr@gmail.com
SECTION 21 — SMS MARKETING AND NOTIFICATIONS
By voluntarily opting in to SMS marketing during checkout or through another subscription form, you consent to receive recurring text messages from ZIONE.
These messages may include:
- Order notifications.
- Delivery information.
- Abandoned checkout reminders.
- Promotional offers.
- Product announcements.
- Transactional communications.
- Requests for reviews or feedback.
Consent to receive marketing messages is not a condition of purchase.
Message frequency may vary. Your mobile provider may charge standard messaging or data fees.
You may unsubscribe by following the opt-out instructions provided in the message, including replying STOP where supported.
You may also contact us at:
Commercial SMS and email marketing sent in Australia must generally be sent with appropriate consent, identify the sender and include a functional unsubscribe facility.
We do not charge for SMS subscriptions, but you are responsible for charges imposed by your telecommunications provider.
SMS messages may be delayed, unsuccessful or misdirected because of:
- Mobile network interruptions.
- Incorrect contact information.
- Carrier restrictions.
- Device settings.
- Platform outages.
- Circumstances outside our reasonable control.
We may change the number, sender identification or technology provider used for SMS communications. Where appropriate, we will take reasonable steps to notify subscribers.
Your personal information used for SMS marketing will be handled in accordance with our Privacy Policy.